Team Program

Team Program

All Team Program presentations will be recorded for on-demand viewing after the meeting. 

8:00 am – 3:30 pm

The Team Program is for all members of the dental team, including Dentists, Implant Treatment Coordinators, Hygienists and Assistants.
Registration for Team Program Only: AO Members: $125 | Non-Members: $150
No Charge for Annual Meeting Registrants.

8:00 – 9:00 am
Blast Off Biofilm! Innovative Treatment in Implant Re-care and Perio Maintenance Patient
Nancy Miller, RDH

While air polishing devices have been around for three decades, their use was generally restricted to supragingival stain removal. Like ultrasonics with micro tips, their use with finer size powder particles is evolving into the next treatment modality for preventative and periodontal therapy and implant maintenance. What do you need to know about this latest technological application? How can you incorporate it into your clinical routine? Learn how to assess and treat implant maintenance patients via staging and grading and hand/power instrumentation protocols; to probe or not to probe? Power instruments create aerosols, do you know what can be done to mitigate them in terms of patient and operator safety?

Upon completion of this presentation, participants should be able to: 1) describe biofilm’s role in inflammatory disease and problems of inadequate removal; 2) utilize staging and grading assessment with implant maintenance protocols and instruments; 3) discuss how to control aerosols in the Covid-19 era; and 4) explain the use of power instrumentation with ultrasonics and air polishers.

9:00 – 10:00 am
Return to Hygiene: Uncovering Your Hidden Potential
Jamie Marboe, RDH

Is your hygiene team the backbone of your practice or the weakest link? Get your team on the same page with clarity around delivering a level of care that is in everyone’s best interest. Create a strong return on hygiene for your patients, your providers and your practice. This presentation will help you increase treatment enrollment and decrease stress no matter your role on the dental team.

Upon completion of this presentation, participants should be able to: 1) list the top three industry standards necessary for creating a thriving and prosperous hygiene department; 2) improve your ability to provide high-level clinical care for better patient, provider and practice outcomes; and 3) describe how to analyze and monitor hygiene department statistics for measuring when to celebrate and when to get refocused.

10:00 – 10:30 am
Refreshment Break

10:30 – 11:15 am
How to Scale to 10+ Full Arch Cases Per Month Consistently
Veronica Makowski

Learn how to maximize your practice growth efforts and create consistent Full Arch Production. Through using emotionally charged techniques and strategies to attract patients seeking Full Arch Rehabilitation, practices can create consistent implant production growth.

Marketing today can be very difficult without systems and patient communication techniques to connect and influence those seeking transformative dental options. Through a series of case studies and best practices, attendees will learn how to consistently do more Full Arch cases in their practices and help patients say yes to one of the largest out of pocket health care investments they may make in their lives. With the rising demand for these types of treatment, it has never been more critical for practices to tap into the patient psychology and help patients reach their desired clinical outcomes.

Upon completion of this presentation, participants should be able to: 1) explain how to acquire full-arch prospects; 2) discuss how to triage unqualified leads from your marketing efforts; and 3) describe how to close price shoppers.

11:15 am – noon
The Mind Game: Discovering Missing Links Between Patient Behavior, Clinical Staff and Case Acceptance
Gretchen Adcock

What factors truly impact the patients we treat? Everything we do day-to-day impacts patient behaviors around case acceptance. Patient treatments vary in complexity and so does their understandings and willingness to move forward with clinical treatment. As patient advocates, we must strengthen our understanding about the roles we play in their dental implant cases. There is a true struggle around their perception’s vs our reality.

More than ever a multifaceted approach to patient treatment is most important. In this course, we will discuss the conscious and subconscious perceptions patients have about implant treatment and working with multiple offices. We will learn to understand their bias around time, pain and money and acknowledge the role we play as clinical staff and how it impacts their perception on the presented treatment. Lastly, we seek to embrace the patient behaviors around moving forward with treatment and their need for financing based on case dollar amount size and complexity.

Upon completion of this presentation, participants should be able to: 1) explain the psychology around dental implant treatment and patient needs; 2) describe how patient perceptions can influence their acceptance of a treatment plan; and 3) recognize what we can do as their clinical advocates to ensure a successful patient experience.

Noon – 1:30 pm
Boxed Lunch in the Exhibit Hall

Combined Team & Laboratory Technician Program

1:30 – 2:15 pm
Emerging Trends from a Laboratory Perspective
Neil Park, DMD

This course will provide a review of the latest restorative trends as seen from the laboratory perspective. The relationship between the clinician and the laboratory is a key element in successful patient care. This presentation will discuss the impact digital technology has had on the dental laboratory in helping to deliver faster, more predictable results.

Upon completion of this presentation, participants should be able to: 1) discuss what happens to your case when it arrives to the laboratory; 2) explain the influence digitization has had on the laboratory; 3) review the fabrication methods utilized in the lab today; and 4) identify the latest material trends prescribed by clinicians.

2:15 – 3:30 pm
Proven Techniques for Successful Implant Restorations
Taylor Manalili, DDS

Restoring dental implants requires the clinician to make a series of decisions regarding the type of prosthesis, the materials to be used, to cement or screw-retain, and to splint or make free-standing. Whether working with single units, short- and long-span bridges, or full-arch prostheses, this lecture will explain the rationale for these decisions, as well as the latest concepts for efficient, predictable workflows – from analog and digital impression techniques to delivery of the definitive prostheses.

Upon completion of this presentation, participants should be able to: 1) compare and apply both digital and analog implant restorative workflows; 2) identify implant abutment and restorative material options; and 3) compare the advantages and disadvantages of screw- versus cement-retained restorations.

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